Kathy Smith has a winning track record of working with leaders to develop strategies, design and launch new services, and manage organizational change.
About Kathy Smith
Kathy leads broad-scope program development initiatives. She has facilitated many multi-constituent groups over the course of her career, and has special interest in providing facilitative leadership for public service organizations’ enterprise development initiatives. For large-scale projects, Kathy leads a trusted network of professional business associates.
Kathy is an experienced qualitative researcher with extensive experience designing and moderating stakeholder input and customer research programs.
Kathy earned a master’s degree in Public Policy and Management from the University of Oregon, where she received the Al Frazier Award for outstanding achievement in research. Kathy is a Stanford Certified Project Manager (SCPM®), and holds a certificate in New Product Development from the University of Michigan’s Graduate School of Business. She completed the Oxford University Scenarios Planning Program and trained in advanced qualitative research methods at the Burke Institute.
Prior to launching her firm in 1999, Kathy directed institutional and service-line marketing and positioning at PeaceHealth, a regional health care delivery system. While there, she led the system-wide new-service development team. Kathy has also served as lead marketing executive of a regional health maintenance organization.
Kathy currently serves on the board of Parenting Now! (formerly Birth to Three) and is a member of the United Way of Lane County Advisory Board.
She served on the board of directors of United Way of Lane County and the Eugene Area Chamber of Commerce; chaired Eugene Chamber’s Economic Development Advisory Group; and chaired a Mayor’s Blue Ribbon Panel on Economic Development.
Kathy was a senior fellow on the University of Oregon Advisory Council for Planning, Public Policy, and Management; as adjunct faculty at the University, Kathy has taught courses in marketing for public service organizations, and leadership and change in public organizations.